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Original Comment This has to be the most illiterate under trained company I have ever dealt with. No body seems to know what they are doing from the reps in the Philippines to the so called Americans located in Miami, Florida. I'm told to do this through a national verifier and once completed I return the call to to the company to just stay on the phone 10 hrs with 20 different reps who says they can't resolve the issue or their programs on the computer aren't working properly. Where the hell are these guys from and what is the real moral integrity of the CEO and upper management knowing that the company you represent has such low standards of operations and about as much knowledge of tech support and customer service as a new born baby. The sad thing is that this is the only life line company in my area that can be used and can't even do that because no one can seem to be able to properly help you or address the matter at hand. I'm sure there are thousands of not millions of American citizens that need and could use the jobs that are being given to other people in a different country that are representing an American based business. This is only being done to ensure that the owner and investors are making the most money rather than actually providing a company that is set up to help those who are less fortunate, dealing with medical issues and really needing this service. There mission statement is far from the case morals and standards are far from the what use to be true American standard. In my opinion the government that pays this company billions of dollars in grants and funding should black ball this company revoke their business license and turn it over to a company that actually gives a damn about morals, standards, and actually providing services to the American citizens who truly need it and not allowing such people to take advantage of the American citizens and causing them more headaches and frustration than what the service is probably actually worth.

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