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Original Comment I ordered a treadmill in April. It was shipped and delivered to NSD on April 27 where it sat until May 17, when they first attempted delivery, despite call after call where I was assured I'd get a call in 24-48 hours. No call... every single time. When they opened the truck the treadmill box was ripped to shreds and virtually every piece of the treadmill, including the large screen had been smashed. I contacted customer service. They told me they would charge me more than $200 to cancel the order, so reluctantly they convinced me to allow them to try again. That it should be shipped in 10-14 days. Well here I am, on June 11, still waiting, only now I can't seem to reach anyone at Nordic Track either! So frustrating! I plan to contact BBB as well... I paid for a $2000 treadmill in April that I have yet to see!

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