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I have had FABULOUS customer service from many GW stores, especially Goodwill MO KAN in Blue Springs, MO. Apparently they set the bar too high bc when I expected GW TENNEVA to actually respond to my Open tickets & combine for Shipping, that was too much. They ignored my open tickets for days & cancelled 3 of my auctions won due to past due status. When I contacted GW support hoping they could combine for shipping, I was told I was "relieved of payment". Your loss of $60.00 from a person who has spent over 1K in your stores for over a decade.


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