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Original Comment Safelink customer service people need to be trained. Every few months they terminate my service because they say I cannot have lifeline and git a discount on my internet. Then that causes me to have to buy a plane. Are they tell me I am not using my minutes but I am because I use my phone for work. I have been with yall for about 5 or 6 months. And I am on lifeline and I have had to buy a plan at least 3 times. Right now I am waiting for papers to re aply agian. Cannot do it on line because I am replying every month are to. I wish they will be told that you are allowed to be on both programs. I am not the only one this is happing to. They refuse to listen they argue back till you you are wrong and you need to buy a plan. Please I would like to handle this nicely. Please stop turning my phone off. Please listen to my conversation with your people yall are recording I have been trying to do another application on line but it want let me finish. I have asked for fax numbers emails. Trying to git this resolved since I no longer can complete my application on line.They say they have no email are fax number. 5his time I have been trying to git my phone right since Friday. I had to buy a plan. Again. Please let them know you can have both programs. Oh they refuse to put on supervisors. And I git no warning they just cut me off.

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