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Original Comment My husband and I visited Chili's in Jackson, TN. It was the worst experience we have ever had at a Chili's. We walked in and it took nearly 8 minutes before anyone acknowledged us. We stood there as three different servers walked passed us without one word. It gave me time to gaze around the dining areas. There was food and debris under several tables where no one was seated. Several tables were uncleared or cleaned. When we were acknowledged, the young lady that seated us was unpleasant and rolled her eyes when I asked to be seated in a booth. Once seated, one ever came to even take our drink order. As I looked around I could see how worn down the tables were. Across from our table was a half wall with a shelf mounted on it. At the bottom of the shelf there was at least an inch of dust. And underneath the shelf were huge cobwebs and more dirt. We were so disgusted that we decided to leave. We were not going to eat in such a filthy place. If health inspectors ever go into this location I can guarantee they would shut it down. We will never go to this location again. I have taught and trained customer service for years. And this staff would fail my class completely.

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