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Original Comment Re: Re: Safeway Customer Comment [#1027650] Save All <br /> <br /> Images are not displayedDisplay Images <br /> Customer Service Team:<br /> <br /> My prescriptions were transferred from the Giant Pharmacy (in Clinton on Woodyard Road; card #440003042513); not another Safeway. I still have one more medication that needs to be filled from Giant to Safeway, but I am concerned and having second thoughts about accuracy. Whatever account the associate looked up was not an account of mine (Ellen L. Delaney). While I am not surprised, I am disappointed. I still have a receipt that lists the name of Iris Duckworth on it with my Safeway card number--and I filled out a hand written application with correct information to get the Safeway card. Inconvenience is nothing compared to my feelings after reading the email message below; there would have been no need to transfer from one Safeway pharmacy to another. In addition, I don't believe I would have even gotten the promotion card. On another note, your email below if very impersonal and needs to have a little compassion added. <br /> <br /> <br /> On 09/24/12, Ms. Delaney:<br /> <br /> Thank you for your recent correspondence regarding transferring prescriptions at your local Safeway store. We apologize for any inconvenience this may have caused you. <br /> <br /> Upon researching your account, we have determined prescriptions transferred from one Safeway to another do not count towards the promotion. the promotion is for prescriptions transferred from other pharmacy's only. Please know that your comments are important to us and will be directed to our Promotions and Advertising Department for further review. <br /> <br /> Ms. Delaney, should you require further assistance, you may reply to this email or phone us at 1-877-723-3929 and reference Contact ID 22715055. One of our associates will be happy to assist you. <br /> <br /> Thank you for shopping at Safeway. <br /> <br /> Sincerely, <br /> <br /> Safeway Customer Service Team <br /> <br /> <br /> <br /> <br /> On 8/30/12, Giant, 8899 Woodyard Rd, Clinton, Md closed down their store. They informed me that they were would transfer all their pharmacy customers to Rite Aid Pharmacy. I personally requested them to transfer my prescriptions to Safeway at 8785 Branch Ave, Clinton, Md because of my respect for Safeway (8 prescriptions; 3 of which are rather expensive, were transferred). A week later, I received a card in the mail &quot;get to know our pharmacy&quot; transfer a prescription get a $25 reward coupon (after my prescriptions were transferred. I am a frequent shopper at Safeway on Woodyard Rd and I am disappointed that I received this notice after my prescriptions were transferred good on my next grocery shopping trip of $50 or more. I am really disappointed and shocked.....

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