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Original Comment I made the mistake of calling Hughesnet to have serivce installed. It has been just over a week and I still get download speeds of less than 1mbps most of the time. I have called three different times and talked to Brownsville, TX. twice, once to two people I couldn't understand from India. First call was for 40 minutes, second was 2 hours and 30 mintues and the last 40 minutes of that call they were to transfer me to Advanced technical support but I think they forgot! Today's was for 53 minutes but then disconnected. Today I was told that a download speed of 3.mbps was average and good! I signed up for this to get 10 mbps. I work from home with my company's laptop and connect to the companies mainframe. It is so slow I would love to chunk the laptop out the window! My husband monitors buildings remotely and I was told today that I should only run one computer at a time. When I signed up I told them we had three computers ran a business and watched netflix or hulu. I was told that would be ok and it would run right at 10 mbps. I have yet to see it over 1 mbps! If it does not get faster You can come get your equipment!<br /> I was on the phone with a young lady today for 53 minutes, got disconnected and she has yet to call me back to complete the diagnostic test! I tried to call back but the machine said that this was a busy call time and to call back later then was disconnected again! If I was not a decent person I would tell you where you could put your service! I will be calling your corporate office first thing Monday morning for you to come pick up your junk! Very Very Disappointed in Grandview TX.

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