Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment Dear Sir Madam<br /> <br /> I am writing this letter as this bundle from Frontier I just got into has been very confusing because before I even got the bundle that includes dish to my existing phone and internet account I was quoted that I would be paying only $140.00 a month which was fine with me. <br /> <br /> Then I get the bill that is for $213.26 instead of the $140. I had been quoted, needless to say that raised several red flags so I made two calls to Frontier to get this cleared up. <br /> <br /> The first call I made was on 12-31-12 and talked to a young lady whose name is Misty she informed me that she was going to make the adjustments according to the quote that I was given initially and to call back Wednesday 2-2013 or Thursday 3-2013 so I would have the correct figure on my account as to what is due by 01-22-13.<br /> <br /> I called on Thursday and talked to a man who I did not really understand where he was coming from and did not make any sense, because he said you are paying this much because of the dates and length of the month.<br /> <br /> The confusing part is that no adjustments were made on my account yet and he could not give me that information either.<br /> <br /> I am in dire need to know what is being done on the adjustments on my account if anything yet! What my payment is for this month? Let me know as soon as possible.. I will keep a copy of this letter for future references.

Feedback

Your Name

Your Email

Verification