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Original Comment I recently got off the phone with your customer reps. Hard to understand. Spoke with a manager no help there either. Booked 2 rooms for 2 nights for a Joyce Meyers conference in Hersey Pa. One party unable to attend one night. They told me it is non-refundable. $186.00 room that could be easily booked as Joyce is so popular that you cannot find a hotel for miles. I booked this in January for August. I called to cancel the one room on May 31st. No help what-so-ever. So sorry cant help. So I called the customer service for Hampton Inn and they said if I booked through them I could have cancelled. I called the corporate office only to wait with the phone ringing forever......... terrible service. I would never ever book anything from this company. How dare you waist my hard earned money and time. You obviously hire from other countries and don't give a dam about customer service. Thanks for nothing.

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