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We had a confirmed flight from Dallas to Calgary on Thursday June 27, 2013, departing at 3:45 P.M. Flight No. WS 1555. Our reservation Code was We traveled from Houston (5 hours one-way), reached the front desk at 1:30 p.m. to be dealt with a Chinese looking gentlemen from West Jet. We showed him our I-155 stamp on our passports when entering US on US Immigrant Visa, which is valid as Green Card for one year. We showed him our Social Security Cards also. Your Representative did not allow us to board despite us making many appeals to him that legally we were US Residents that allowed us to enter Canada. Disappointed we had to travel back to Houston the same day; physical and mental torture, making many calls to your requesting for full refund as promised by your front desk person at the airport. We made many calls, spoke to at least six of your agents, argued but to no avail. Finally only West Jet travel bank credit was allowed a certain amount after deducting US $ 75 per ticket in our daughter's Kiran Waheed's account. We have taken legal counsel and it is a case of violating US Immigration Rules, not to mention the financial and mental torture. We deserve to file a legal case.<br /> <br /> <br /> <br /> Our son Taimur Amjad was allowed to travel as he had visa endorsed from Islamabad.<br /> <br /> <br /> <br /> Amjad Parvez Sheikh


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