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Original Comment I went to the Sun City store today 8/3/13 to pick up prescriptions and grocery shop. I went to the pharmacy to get my husband's medication. From the time we (my daughter was with me) walked up to the customer counter at the pharmacy we were treated to the clerk's conversation with the other employee in the pharmacy regarding her problems with the new landlord and the desire to evict her. As she looked for my husbands pills she never slowed the tirade against the new landlord except to ask how much metformin he (my husband) got. My daughter responded, "once a month," and I said, "30." Right back to tirade as she continued looking - probably a total of 3-4 minutes. When she brought them to us and rang them up it was $8.00 for the Lisinopril HCTZ 20- 12.5 MG. tablet. My daughter asked why and her response was "I don't know," to which my daughter said, "I don't know either but your website says...," at which point the clerk said, "well I'd be happy to tell you." My daughter " please do." Clerk, "not for the combination drug." Daughter, " yes for the combination too on your web site." Clerk,"it must have changed we don't get those lists anymore," then she said, " it's 60 pills that's why." (Side note , yes it is 60 pills but a 30 day presription so not sure it was charged properly). This was fairly snide and I did say your problems with your landlord are not our fault and would appreciate you not being snippy. Clerk, "I'm not having problems with my landlord... if you hadn't been eavesdropping you wouldn't know my business." I responded that if she "hadn't been xxxxxxxx clear across the room I could not have heard" but I would call corporate. She went off telling me to quit swearing at her and to get away from her counter she was done , she had gotten our perscription to us and she wanted us to get away from her counter as she was on the clock. I responded I would let corporate know and she called for the store manager. I did wait for the store manager and spoke to her briefly. We then picked up dog food and soda instead of grocery shopping. At this point I will tell you I have been a Fry's/Kroger customer for 41 years. I have spent on average $100 to $150 per week with you over the years. I will not be back. If I am going to be treated like a piece of garbage I will go where I expect that behavior and pay lower prices in the bargain. I work in CS and know that the behavior displayed by your clerk today was not good customer service. The only reason I am writing this is because my brother and brother-in-law both work in the grocery industy. Both have told me "we can't fix it if you don't let us know there is a problem." So I am letting you know there is a problem.

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