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Hughes Net is the worst company ever!! It all started when they came to hook up our dish for our Internet. A bunch of holes that weren't used were left and not caulked. This is a new house that we just moved in to and now we had holes on the side of the house and on the roof. Then the service did not work at all and I called in 3 different times to get it taken care of and I was told to unplug the box and plug it back in. The service was very slow when it did work. I called finally the 4th time and because it was after the 30 days that we were stuck in a contract that I was never told I would be in. I told them to cancel the service and they said we owed $400 and so we were on the phone with a number of people for hours and finally we got the help that we needed and were told that the fees were going to be waived. The next week, I paid out a bunch of bills and went to check the status of my bank account and they ended up taking the $400 out of my account anyway. I called in twice and was on the phone for 1 1/2 hours and got no help. I looked up this site to get the number to talk to corporate because I don't want to end up having to pay a bunch of overdraft fees. We are in the middle of buying and selling houses and this would effect us tremendously!!! I finally did get someone that was a huge help and he seen that the account was noted that the fees were to be waived so it was their fault for taking the money. They said they were going to pay for any overdraft fees that may accrue in the meantime.


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