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Original Comment Due to storm damage I had to file a claim recently, 9/12/13, I have never in my life seen a company that didn't know what the if right hand was doing while holding the pen with their right hand. Let me also state that their customer service people will not allow you to speak to a corporate supervisor about your claim, they outsource companies to handle your claim. It's the most useless company to try and get a solid answer from. They may tell you it's Farmers but the reality is it's Oakwood in Phoenix, AZ. One screw up after Another. Still 1 month later not one thing has begun on my house, mold is in there now, we have asthma, we are still out of school district for our children, I drive close to 90 miles a day to bring my one child to school, my other child is disabled so he is receiving no education. Oakwood can't get one check correct to provide to a potential landlord within the school district, and the supervisor told the insurance adjuster to mail a $27,000 check out to us in first class mail, nit even registered. The check then has to go to Chase bank for the mortgage company to distribute funds for reconstruction. I hope the house pipes freeze burst and chase can keep the house and fight with the insurance company. This is a bad faith company, don't use 21st century if you want customer service.

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