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Original Comment This is really not a complaint but a suggestion and there is no place for suggestions. I have been flying United recently due to more non-stops between my home city of Jacksonville, Florida and places where I work. They have an option that you can upgrade to first class guaranteed seat for a fee based on your class of ticket. It is such a nice service. I have paid up to 295.00 to upgrade to first guaranteed when I have to work long shifts after flying long flights, just for the comfort. I hate flying what I call CATTLE CLASS. With this service I don't have to rely on being complimentary upgraded for my frequent flyer status and I am happy to pay. Also the airline is making money instead of giving the seats away for free to frequent flyers. There is no loyalty program anymore where you can get your upgrades unless you fly every day and long trips. <br /> This would be a Win Win for the Airline. United has found a way to make money from flyers who want the comfort like myself.

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