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Original Comment My wife has had d1abetes medication delivered to her for the past three years. This company recently merged with MedCo. During the transition they screwed up my wife's prescription. We called. They said it was shipping. We called back the day it was supposed to ship and they said they were waiting for doctor authorization. It was a refill that three refills left on it but they changed the prescription number so they thought it was new. Then they expedited the shipment. On a Friday so since it is temperature controlled it wouldn't ship until Monday anyway because they are too lame to pay for Saturday delivery when they screw up. When it didn't ship again we called back and were told that we were supposed to call their shipping department and arrange a ship date. No one ever told us that before. They also told us the shipping department tried to call us. We have no record of that call. When we finally did get in touch with the Shipping Scheduling Department it turned out to be one woman that said she never called. We were supposed to know that if it was temp controlled and wroth a lot of money we were supposed to schedule the shipment. Even though they had been shipping it for 3 years to the same address. Their IT department really screwed up this merger. The rest of the company was already screwed up.

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