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Original Comment I TRIED to purchase tickets on Nov. 5th for the Cesar Milan show and told them that I needed to have them mailed to me. Needless to say, after waiting almost a month I again contacted customer service only to be told that they did not know why but a HOLD had been put on my tickets and not to mail them out. Since my credit card went thru on the 5th of November, they could give me no explanation as to why so I asked AGAIN to have them mailed. Once again had to contact them (3rd time) and now they PROMISED me that they would send them out FED-EX at no charge to me and they would most likely be printed that day (after 2 months) and mailed the same day and I should have them within 3 days. Even though it was during the holidays (no excuse) I had to call again (4th time) on January 1, 2014 to CANCEL my tickets. As usual customer service did not offer ANY reason why I never received the tickets and I can promise you that I will NEVER AGAIN use Ticketmaster for anything - this was a deplorable situation and should have been corrected but no one ever said a word about this disgusting situation nor tried to remedy it - not even a supervisor would get on the line.

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