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Original Comment I have had a PO Box over 20 years at your Jordan Lane Branch in Huntsville AL, I got married and requested name change in 2004 & 2008, I have been signing into the box as it appears on all paperwork that was changed at the Jordan lane Branch but not at the headquarters the request forms are in the folder but was never processed by corporate. Legal office & the branch manager is saying the only way I will be able to go into my box is with a copy of my marriage license, I wanted to close this account on this date, I was not allowed access to the box nor could I close the account they are saying until I bring in a copy of my marriage license I am denied access. The box rent is due on today and will be delinquent after today, your attention to this matter will greatly be appreciated. I will not be doing any business with Compass again due to this unnecessary hassle for what belongs to me and the way I am being treated as a customer.

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