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My grandmother is 87 years old and has safelink wireless. I have tried to get her account renewed with the help of the rude broken English speaking customer service representatives. I have continously asked to speak to a supervisior from a representative named Ken and Dilson, however they were argumentative and Ken hung up on me. If the ederly tried to call this company they would be very confused. Safelink despreatly needs to hire people who are customer service orineted, friendly, and speak English. This is ridiculous.


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