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Original Comment This has got to be the worst customer support repair help ever . All I get is different answers from different people after holding on phone for 30 minutes and up. All I want is to know where and what is going on with my in warranty phone repair. The answers are absolute out and out fabrications. ie: "it's done and ready to ship overnite to you"." No it's still open case and we are not getting response from repair team."We received it on April 13th"excuse me I have proof that it was delivered by FedEx and signed for at 10 am on April 10 by C. Duran !!) I have had no less than 7 interactions on phone and just keep getting the run around . I now despise this company and when I do get my phone or upgrade I will call corporate and tell them to expect it to be shipped to them and that they can promptly put it where the sun does not shine!!!!!!

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