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Original Comment H20 is an insult to both technology and customer service! You'll do better with a cup and a string. I have spent 30 days attempting to resolve problem receiving text messages. From extremely heavy accents to, no longer being able to connect to the network, I have found incompetency across the board. Escalating the call is a joke. Its merely a tactic to get you off the phone and no one EVER follows up with your complaint. Contact LOTUS and their corporate office appears dodgy and they claim to be ignorant of H20, but is quick to refer you back to H20 Customer service for a review of the nightmare of which you are accustomed. <br /> <br /> If you want service with these folks... pour H20 on your cell phone...it actually gets you better service!

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