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I was satisfied with my HughesNet satellite internet for the first two years. I was signed up for a service plan and in the past I was able to request that a local company come to make the repair needed. Now HughesNet has a contract with World Wide Technology whose closest office is a solid 3 hour drive away. It took three weeks for them to get a repair man to my home. He started off by saying there was little he could do, but did stay and work for 2 hours. The speed did not improve at all but we are hopeful that cutting some tree branches that MAY be interfering with the signal MIGHT help. If this does not help I will be forced to cancel my contract. The company did not even notify the local companies that install for them that they would no longer be getting the service call business. The guy from WWT was honest with me that if a more important service call came up, he would not be able to make the 3 hour drive to my home. I am NOT in the middle of nowhere; just in a region not well served by WWT aka "the Heat Team" by HughesNet


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