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Original Comment I have read the horror stories while checking GOOGLE for a 21st Century Corporate Office. I start reading & my jaw dropped to China! I was VERY sick about a year ago, very. I failed to give my son the tags & he was pulled over, my mistake. 21st Century JACKED up my premium $600 +, just for tags! My son had an accident while driving my 2003 Chevy Silverado. He hit a 2014, Kia Soul, $1400, claim closed. My idiot stupid son didn't tell me, I found out from the claim adjuster. I wasn't called by them to inform me, I wasn't informed if there were 3 estimates & she refused to send me a copy of the car damage, privacy issues. NOW, I am beginning to get scared...what amt will my policy be jacked up now? Will I be dropped? I have been with 21st Century for 12 years (after I dropped ALLSTATE). They used to have local offices but closed them either in 2008 or 2009. I have called twice to find out my NEW premium amt. I was told I couldn't find out till 12/14. I asked if I was going to be dumped, AGAIN I was told to call back. Well, pure, plain & simple that is not right! I AM THE CUSTOMER!!!My questions are valid if not appropriately LEGAL!!!! I called today, early & I was told a supervisor would call me back, NOPE, NO CALL!! I am entitled to this info, I am told about a chain of command, well, I ain't gonna torture myself. Food for thought. Google their corp ofc in Wilmington, DE. Find out who the State Attorney is & start making calls. The Better Business Bureau in DE. Find out what agency polices insurance companies. Send a certified letter with a return receipt. Since it's a corporation anyone can find out who the top people are, send 2 letters to different people. Keep record of EVERYTHING!!!! More & more consumers are getting ya gotta take the bull by the horns & testicles!!! Don't let time go by & don't wait for a call back. Lay out pictures, if pertinent, lay out your expectations & give a timeframes pertinent to your issues. Let's stop getting

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