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Original Comment I made an honest mistake by downloading my email, thinking I was only getting that days transmittals. The smart phone downloaded all of them and it through me over my gigabit limit. I immediately contacted Consumer Cellular and had them all erased and cancelled. They charged me $27.00 and refused to cancel the charge, even 3 different people I spoke to. That's not customer service and I'm going to cancel my service with them as a result. It's not about the money it's about a courtesy and common sense, which is apparently lacking. I'm also going to send a registered letter to their corporate offices letting them why I'm cancelling. For $27.00 they are losing what could have been a long term business with a customer that pays bills on time. Guess who lost on this.

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