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Original Comment I have had safelink for years, even got mailing address stickers for the loyalty. So I started receiving MSG: inquiring me to call the number that was provided. Called the number, wrong number ( which was texted to me). I called today after being on hold for more than 20minutes to have rep to inform me that my phone had not been active for 60 days. I work in customer service. Before you answer any question you are suppose to do research on what is going on Safelink is worst, the reps don't speak good English nd don't understand the cases they are looking at more training or something should be implemented and this is suppose to be government assistance. This is insane.

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