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Original Comment My complaint is about customer service. When I got first bill I called because under AT&T the bill was automatically paid by my credit card. After a LONG wait I was able to talk to a person who assured me that the bill would be paid automatically by my charge card. I updated the expiring date of the card with that person at that time. Then I got an email saying the expiring date needed to be updated! So I attempted to go on line and do it and was instructed to cancel and resubmit the automatic charge payment option. Well I cancelled it, and then couldn't resubmit it on line. After several calls (45 minute wait time) I just hung up. When I got the next bill I went on line and paid it with my credit card and then hopefully was able to resubmit my information for automatic payment. There is no excuse for 45 minute or longer wait time to talk to a representative. Anymore problems and I will take my business elsewhere.

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