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Original Comment Hello my name is mona Davis I have been with this company for about 3 months. I purchased 2 phones and they are for my teenage daughters they continue to go over there minute. And every time I call in I'm upgrading this with extra minutes and data. So I came to a conclusion just to close the account put cause I can't continue to pay for overage and go to another provider which offer un-limited plan. Now I'm told that if I cancel the service I would be charged the entire amount of the phon. Ok I don't have a use for the phone and I'm not about to pay for additional service and hold onto phone that I do not want. I understand your 30day policy.these phones are just like new and what I went through to get the phones and the lies I was told regarding the phones I think you all can bend some rule. I would like ti speak to someone regarding this issue very unfair and the reps that you talk to are so rude. Which I'm not about to go back and forth with arguing with anyon.

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