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If I had a choice, i would NEVER do business with them. My father has two accounts - the result of them buying our MedCo. Even though the doctor uses THEIR form with his correct account number on it, they repeatedly put through his medications on the wrong account. This means delays (of up to one month at times), overcharges, etc. Every time their customer service people tell you how worry they are, but they can't fix anything until 4-6 calls. Right now I am having to pay $50 per day over the counter for medication my father needs because I've been trying to get a prescription filled since March 3. he still doesn't have it. It is issue after issue; delay after delay. Getting supervisors involved does not help either. They are just as uninformed. I feel sorry for the customer service people who work there as it must be an impossible job.


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