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The uk support desk is a completely negative organisation in my opinion and most certainly in my experience. The product produces good results when it works, but seems to fail on a daily basis. This is my second experience of Canon products, but my first experience of the support desk. On this support desk experience, I shall NEVER touch another Canon product. I do not expect everything to work perfectly every time, but I do expect the support desk of any organisation to respect the company customer base and deliver some sort of professionalism. If the desk continues on it's present course, I shall scrap the product along with the reputation of Canon and the all it's products.


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