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Bought Nordictrack elliptical from Sears day after Christmas. Within 3 days started having problems with machine. ICON customer service company worthless. 5 different service techs and 7 separate service visits and it still isn't working properly. Many parts have been replaced - so many that Nordictrack could have replaced the machine and saved money. It has been 10 months and it still isn't working. Has been completely inoperable for 6 weeks. Service tech says machine can't be fixed and needs to be replaced. ICON says it can. No one is doing anything and we are in middle. What a nightmare. Will never recommend to anyone to ever buy any Nordictrack product ever!!


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