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Original Comment This has to be the most incompetent company I have ever dealt with. Everything from customer service through refills is a nightmare. Currently I had my doctor email a subscription to the company pharmacy. At the same time I did an electronic transfer to Express Scripts to cover the payment. My bank, which is HSBC shows a transfer taking place on November 23, 2015. To date (December 23, 2015) the idiots still can't find my money. I have faxed to their accounting department the bank statement with the date of the transfer showing (November 23, 2015) and I still have not received my prescription.<br /> <br /> For some of my orders the company can never get the subscriptions right. They are always calling the doctor to get the damn order correct. Then they call me. Then I call the doctor office again. The doctor's nurse constantly complain about this company. They state the doctor always sends these people the correct information. The type of &quot;prescription requires&quot; the doctor to do so. Yet there are always back and forth delays with multiple phone calls for the order to be completed. On average it takes 3 1/2 weeks to receive confirm and have the order shipped out. <br /> <br /> If I could I would get rid of this company in a nano second and I am doing my best convince my employers that we can do better than this!

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