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23 Dec 2015<br /> I ordered 2 December a monogrammed robe for my daughter for Chanukah<br /> it was not sent!!!After 3 weeks (and 3 different PB agents promising it was being shipped today I hear &quot;it wont be there until 28December, and we don't know why!)<br /> I have sent numerous emails and hours on the phone and no one has called me back to even apologize!


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