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Original Comment my phone broke in Nov. the Bellevue store gave me a loner phone until mine fixed. They couldn't fix gave me a different phone on Black Friday at DePere store. I am now being charged for that loner phone that the DePere store kept and will not return to the Bellevue store and/or return to me. I have called them twice now and came down to the store and talked with Chris Kern(assistant manager) and was told they have the phone and will get it returned to Bellevue. That was on 1-8-16. It is still on my account and I am still being charged got put on hold for fifteen minutes waiting for cs supervisor and now have to wait for a call back 1-21-16 I am really upset with this company. How can you charge one of your costumers for a phone that you have and will not return.

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