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I have had the worst customer service ever, since October> It started with billing in Oct through Feb. Now it has been redirecting connection issues for 6 weeks. I was told there was a new homepage(lie),problem w/Security company(lie)HP issue(lie)IP address(lie) needed to talk to email supervisor(lie no such dept.). After 6+ hours on line, phone, online tech chat,yesterday I foolishly paid for a diagnostic. I have all names ,dates, times. They even sent out repair that I was not told was coming, he had not a clue. I am demanding compensation for all of this. Yet this A.M. Fritz an online tech fixed it in 10 minutes and stated there is no new homepage, he just had to reset compatibility. Give this man a big raise.


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