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Received a e mail from tracfone stating they were upgrading there service, and they would send me a new phone. takled to a &quot;rep&quot; on apr 9, gave a a &quot;ticket&quot; number. waited 15 days no phone. called again on the 24th &quot;rep&quot; told me the &quot;ticket number was invalid, gave me a new ticket number. As of the 28 no phone. I talked to there &quot;rep&quot; again and ask for the corporate office, ended up talking to some lady in Columbia, with kids screaming in the backround. <br /> guess they have day care at Corporate &quot;&quot;&quot;&quot;&quot; Issue still not resolved , she had no idea what I was talking about!!!!!!!!!!


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