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Original Comment I have tried getting information regarding my car rental and yet not one person can answer them! You would think if you are a car rental place and have information in your computer you sit in front of, you would be able to tell me what I need to know. You know, how much it would cost, how much the hold of the account would be. And yet could not answer it. Tried to send me some other place. Just answer the DAMN question!! It ain't hard. So when I asked to speak to a manager the freaking guy put me on hold for 10m and then they hung up on me. Seriously?!?!So I called back.I ain't giving up that easy. And I was on hold for 5 min before anyone picked up the phone. The SAME dude picked up the phone. THE SAME!! Acted like nothing was wrong. Soooo I asked for the Manager again... on hold for 10min, a lady pickup the phone, who I might add was NOT A MANAGER. What part of "can I speak to a manager do you not understand?!?!?! I just needed information. That is all. If I was going through that and that was just one the phone, I can imagine how much crap I would have to put up with at the counter. NO THANK YOU. I am good. I will NOT go through them again. I would advise you to go through some one else.

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