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Original Comment Safelink "upgraded" my phone. For two months I have been trying to get my service back. I have never dealt with a business that was so inept and disorganized. I have been sent three- yes three phones and NONE of them have worked. I have re certified so many times and been shuffled from one office to the next. I have a husband with terminal cancer and can't leave the house without making special arrangements with friends and family to stay with my husband while I am out getting groceries or medicines. All the time I am gone I worry since I have no way of communicating with my home. The stress of dealing with this company is taking a toll on MY health and I can not afford a different carrier. Thank you so much Safelink for adding to my stress. I hope your CEO has more compassion than the rest of this company does!

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