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I am so disappointed in Mediacom. we have had 2 amazing techs out here in the<br /> last 2 weeks. They have checked our equipment and have been so concerned<br /> and courteous. It seems that their hands are tied because the problem does not<br /> have anything to do with our equipment,but is Mediacom equipment. We went out and<br /> bought new phones thinking it was our problem, but to no avail. We are not happy<br /> that it cost us unnecessary money, only to find out it has nothing to our phones,<br /> but Mediacom is falling short in giving customer satisfaction. Our neighbor also<br /> called Mediacom to change from Verizon,needless to say they had nothing but ttouble and are going to stay with Verizon. Sounds like whoever took over for Mediacom<br /> is only getting a fat paycheck with no concern with workers and customers. We will<br /> be also leaving Mediacom to go to Verizon who also is not one of my favorites, Corporate America takes over again. We have had mediaacom for years and in the<br /> last recent year, service has been horrible. You need to watch your TV commercials<br /> and follow through on what you promise.


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