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I Paid To Upgrade My Safelink And Followed Instructions However The Automated System Refused To Accept The Sim # Then Went To Tracfone Chat (none On Safelink Site) And They Were Unable To Activate New Phone And Lost My Old Phone Service - They Are To Send Sim Card For Old Phone And Affraid I Will Not Get Service Back And Shopsafelink Site Has Been Extremely Hateful And Seems I Will Lose All The Money I Spent Despite Returning Phone-- And Of Course Safelink Only Company Available In My Area-- Monopoly Plunder Never Ceases


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