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Original Comment Dear Sir/Madam: I've stayed @ Days Inn in the past. The Lodging and Service has never been substandard. The following was observed/demonstrated:<br /> <br /> <br /> <br /> 1. Reception Desk phone wasn't answered/provided a voicemail bet 11 to 12 am.<br /> <br /> 2. Dead bold lock required several attempts to close completely.<br /> <br /> 3. No Dial tone, phone didn't work, unable to reach reception desk.<br /> <br /> 4. Clock face broken, didn't work.<br /> <br /> 5. White bed cover stained, appeared to be dried blood.<br /> <br /> 6. Dirty, burnt coffee pot bottom, unable to use.<br /> <br /> 7. Vinyl swivel chair dirty, unable to use.<br /> <br /> 9. One of two hangers broken, unable to hand clothes.<br /> <br /> 10. Tub, toilet, sink appeared 10+ years old, but functional.<br /> <br /> 11. Only ice maker in first floor hallway, sat in pool of water, and area smelled.<br /> <br /> <br /> <br /> I requested assistance from Desk Clerk for washcloths, hangers; was told maintenance will help, and did not. I did not request another room, since curtains were open for other rooms. Other rooms appeared to be in the same shape.<br /> <br /> <br /> <br /> A full refund - $55.07 for this Sub Standard Lodging and Poor Service is requested. DAYS INN - 601 Orange Avenue, Roanoke, Va. <br /> <br /> <br /> Thank you in advance for your time, and consideration.<br /> <br /> <br /> <br /> Sincerely, <br /> <br /> <br /> <br /> Gloria

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