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Original Comment On my birthday (09/06) there was an unauthorized charge of $47.95 from a company called Skinnyfit. I called Netspend customer service and filed a dispute complaint. Customer Service discontinued my card and sent another prepaid card within 2 days which was good BUT the refund did not show up until (9/21)3 weeks later. As of today 10/27 I received a text message that my dispute was erroneous and that the charge was legit & Netspend re-charged my account for the $47.95. In todays world there is all kinds of fraud, stealing identities, unauthorized transactions etc..I am the customer and I entrust that Netspend will keep my money safe and now that there's an issue I was told by customer service (which is horrible service) that I was being charged because the investigation that they conducted showed that the charges from SKKINNFIT was legit. I am the customer explaining that I DID NOT AUTHORIZE SKINNYFIT TO CHARGE MY ACCOUNT the worse thing you could tell me is that it was a legitimate charge. I will discontinue my business this is absolutely RIDICULOUS!

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