Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I took my sons car 1995 Buick LaSabre to have it painted on May 22, 2018 to MAACO in West Ashley SC. The young lady that gave the estimate told me that the rear bumper had to be stripped because it had cracks in the paint I agreed. When we got to the side she made comments about the paint condition, I pointed to the paint damage right below the side windows and said what about this she said it was sun damage and it would be find once they sanded the car since she was the expert I said ok. The only repairs she noted was the rear bumper. When I went to inspect the car on Friday May 25 the paint under the side window and the back window was trouble I could see all the damage through the paint. There was also a paint run near the rear right side and spotted paint on the left rear side. When I brought this to her attention she said they only surface sand and I did not ask for the door to be repaired. Then I repeated what she had told me, when I wrote these comments on the certificate of completion she became angry and said she would write up an estimate for the repairs. I am not about to pay for repairs that was caused by the shop or herself. Then I talked with the manager and showed him the bad paint and stated what she had told me. He said she had been working there for a long time and she did not tell me that I told him my wife heard her also he then said I don't believe you. Then he said he would charge me to repair the damage but he would not charge me for the paint. My wife became very upset and was ready to leave and said we cannot trust these people. If we leave the car they might cause more damage because the manager and the lady that did the estimate had negative nasty attitude to us. Then my wife told him if we wanted the car to look like crap we would have gotten cheapest paint. He than offered to give us $50.00 refund, All we were doing was betting our gums and was not about to pay for something that we were told that would be corrected with the sanding. So we took the $50.00 and left disappointed and unsatisfied with the attitude and the paint job. I have had four other cars painted at MAACO two in North Charleston SC (the $299.00 special) and two in Summerville SC (out of business now)(priced above the special) and all four make this last on look like

Feedback

Your Name

Your Email

Verification