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Original Comment I got my electricity turned off after I made a payment arrangement because of covid. The girl who did it, did it wrong so they told me in order to get my electricity turned back on I would have to pay another deposit. I told her even it its streams mistake. She said yes like she did not even give a crap about it. She could hear my kids in the background and still didn't give a crap. I asked to talk to another supervisor or someone higher and she said no and just sat there. I will posting on Facebook and everywhere about how they treat people especially during this covid time and especially when it was their freaking mistake. I will be looking into changing companies. I had never had a problem with stream till now and especially that girl who said I understand your frustration, ugh NO you don't. You are not the one with no electricity and kids in the home and because it was your fault.

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