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Original Comment I have a complaint with the store in Emeryville, CA (1538-BAY-EMERYVILLE). I ordered curbside pick up on 5/26/20, hours went by so I called the store. Was told it takes 2-4 hours for orders to be filled. Waited up to 4 hours and still no notification that my order was filled. Finally on 5/27/20 I get a email that my order was ready. Went to the store and followed instruction on email. I called the number and it kept hanging up. Pushed the bell and took 15 minutes for someone to come to the door. This is unacceptable, that took that long to get a curbside order filled. Th beere couldn't that much going on in the store that it takes that long to response to a customer. Either you need more employees working in the store or employees need training on how to accommodate customers. I spend lots of money at Michaels for my business and don't appreciate the way this order was handled. I like someone from corporate to response to me. Thank you

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