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Original Comment I have been trying for several weeks to get my internet fixed. It keeps dropping they finally sent someone out today and he was here maybe 10 minutes removed a splitter and said it was fixed and left. Not even 30 minutes after he left it dropped 3 more times. Every time i ask for a manager they will not let me talk to one and i just talked to Amanda she was very rude and told me i would have to wait 72 hours for someone to call me back. 72 hours is ridiculous to make a customer wait to have a call back and representatives refusing to let someone talk to a manager is ridiculous also. I need my internet fixed to be able to work from home and it shouldnt be this difficult. Your company has horrible customer service.

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