Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I'm livid, IN THE MIDDLE OF A COVID-19 PANDEMIC my service was disconnected for NO REASON!!!! Safelink didn't provide a good explanation as to why my phone was cut off. First they stated that the system canceled my service, then they lied and stated that I had a new cell phone. 1st I explained that prior to the phone cutting off we didn't receive any information to re qualify, 2nd if the system did in fact cancel service then that should be a easy fix just turn the phone back on, 3rd safelink supplied my phone to me therefore their new phone theory doesn't add up. I wasted 2 hours of my life speaking to several safelink representative in the Philippines concerning this sudden, random disconnection of service. I tried to contact corporate in the USA however, I was transferred right back to the Philippines. End result I was asked to reenroll and go through the national verifier system. I was immediately approved after doing so, now I have to wait 7-10 business days IN THE MIDDLE OF A PANDEMIC for a phone to get cut back on that should've never been cut off in the first place. We should all get together and start a class action lawsuit against them, we should sue the pants off safelink wireless then they will think twice about cutting someone's phone off.

Feedback

Your Name

Your Email

Verification