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Original Comment THIS COMPANY AND SERVICE SUCK! I have tried going through customer service and have spoken to representatives live on the phone to try and resolve the issue of slow speed on my service. I asked today finally to have the equipment I paid for removed and was told they cant so that? If I cancel my service there is huge cancellation fee. I am going to the FCC, BBB, my local paper and pay for an add about Hughes Net and their service! They informed me that because my husband and I both have phones and I pads and my PC that we use all our allowed gigs in a matter of a week or so and that we need to add more gigs to our plan. I was assured we would be fine when we got the service and PURCHASED OUR EQUIPMENT! DONT CHANGE YOUR SERVICE TOO HUGHES! I asked to speak to a suprvisor and was put on hold.........never did speak to one!

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