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Original Comment I have to return a table and a bench because they are the wrong size. I started calling the customer service 2 weeks ago. I spoke to 7 different people and still for some reason, nobody can set up a time to pick up the items. Last week (Tuesday) I spoke with Chastity who told me that somebody will call me last Friday. I waited all morning but nobody called so I called customer service again. I spoke with Kayla who transfered the call to Stephanie ( bulk pick up ). Stephanie told me that somebody will call me today. Again, I waited for the call but the same thing happened. Nobody called me about the pick up of these items that i need to return. I called customer service again to inquire and the lady i spoke with told me that i have to wait till Friday for the call. Really? How many Fridays do I have to wait for a table and a bench to get pick up? This is really frustrating and unacceptable. I have been a loyal customer since 2014 and I even told my family and friends to order from you because your products are of good quality. But now this. Wayfair really let me down. I made several calls about this issue and each time I had to wait 20-25 minutes to talk with somebody from customer service. I have been patient and I have been cooperative but today I am really upset. The last person I spoke with did not even know when somebody from bulk pick up will be able to call me to set up a date.

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