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I live in Iowa, we had a derecho on 8/10. No power for over 10 day, here it is over 2 months later and we still have no internet or cable. We have hsd 2 techs come out & said our tap is bad, I then had as manager & supervisor come to my house to investigate on 10/9, was pretty much told they will get to it when they get to it, we are not a priority. But guess what, they are charging me every day & I already paid all of Aug. bill with no refund. Was told I probably wouldn't get it but I would get a $100 credit this month. That makes up for so much!!! This is crap!!! I have to call in every day to let them know I still have no internet or cable!!!!


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