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Original Comment On Thursday February 11, 2021 in the Edwardsville PA location, multiple employees stood watching a woman rummage through guests lockers. I walked into the locker room to see this woman with her hands in my bag! I said "excuse me what are you doing" the staf proceeded to tell me that she could not find her keys as they're in her sisters bag but she doesn't know which bag is hers. They were allowing her to go through each and every locker and look through bags. If her sister was in the gym than the staff should have helped find the sister to get the keys not allow her to go through every locker. Staff than told me if I have a problem than I should have a lock on my locker. The staff would have no idea if she said "oh these are my keys" to anyone else's keys and than left with that persons vehicle. There is absolutely no reason for anyone to go through others bags and for staff to stand there and allow it! I'm disgusted! I have been coming to this location for 3 years and to think the people that are supposed to be in charge are allowing others to rummage through other guests bags is insane. I did not finish my workout I took my bag and left informing the front desk on my way out. They handed me a managers card (contacted manager who also said well you can put a lock on it) that isn't the point! If I leave my car unlocked it doesn't give anyone the right to go in it and for cops to stand there and watch it happen without doing anything. This was awful and disrespectful, every bag in that locker room was rummaged through DURING COVID IN FRONT OF STAFF. The woman couldn't find her sister because she was most likely making up a story it is not ok for staff to allow this to happen. If someone needs something from anyone they need to ask that person not go through every locker without a lock. The young staff has no idea what this woman's keys looked like or even if they existed. Also for a manager to tell a guest that I should lock it next time is ridiculous. Nobody has the right to touch my belongings whether it is locked or not. Staff witnessed and allowed it making it that much worse. This woman should have been kicked out and every guest in the building should have been made aware that someone just went through their personal belongings. What if this woman had COVID and now the entire gym gets it because she touched everyone's things! I'm infuriated that my belongings got rummaged through and that staff allowed it. The manager even stuck up for this. It is illegal for someone to burglarize personal belongings.

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