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Original Comment I rented a car for 2 days only on the 03/07/21 at 12 noon<br /> I returned the car on 03/09/21 at 11am .<br /> There was no one at the rental car counter when I got there so I put the keys in the drop box that was on the Dollar counter.<br /> I received an email today saying that I was being charged $266 for me 2 day rental because they say I was 3 hours late returning it but I returned it at 11am like I stated. <br /> My original charge was for the amount of $130.04.<br /> What is the point of having a drop box on the rental car counter when they are not checking it all the time. Why was the counter not being attended by an assistant??? <br /> I returned the car at 11am and they are telling me that I returned it at 3pm Three hours past my due return time??? Just because they did not check the return drop box till 3pm is not my fault. What is the point of a key drop box on the rental car counter if you are doing this everyday and making people out to be less and over charging them.<br /> I was on my flight on my way back to Atlanta GA at 12.45pm so how could I be late in returning it at 3pm??..<br /> I have paperwork for proof. <br /> I called a Dollar rental car and they would not help me at all, the reps name was Robert and he was in Elsalvado. I asked to speak to someone else with authority but he said no he made me out to be a lier. <br /> This is disgusting service indeed.

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